Answers only from your own knowledge base

Customer service bot that never makes up answers

FiksuAspa answers your customers' questions based on your company's own data. No guessing, no hallucinations. Just facts.

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24-hour free trial · live bot in 15 minutes

No hallucinations

Available 24/7

Data in EU

Customer Service Assistant

Online

How do I change my billing address?

You can change your billing address by logging into your account and selecting Settings → Billing Information. The change takes effect from the next invoice.

Problem & Solution

Regular AI bots make up answers

Generic chatbots generate convincing text, but don't care if it's true. FiksuAspa works differently.

Regular Chatbot

Guesses and invents

ChatGPT and similar produce text using predictive models. They can confidently answer incorrectly, and customers believe them.

Makes up information
Doesn't know your products
Wrong answers cost money

FiksuAspa

Searches and verifies

Knowledge base search always retrieves answers from your documents. If information isn't found, the bot says so honestly.

Answers only with real data
Knows its own limits
Routes to humans when needed

Features

Built for reliability

Every feature serves one goal: your customer gets the right answer quickly.

Hybrid search that understands context

Smart search technology combines semantic and traditional keyword search. Finds the right information even when customers don't use exact terms.

24/7 without overtime pay

The bot answers your customers around the clock, including weekends and holidays. No sick days, no rush hours. Your customer gets an answer immediately.

Seamless handoff to humans

When the bot can't find an answer or the customer asks, the conversation transfers to a human agent. Choose your method: contact form, live chat, or email notification.

Analytics shows what's missing

See what customers ask and where they don't get answers. Improve your knowledge base based on real needs, not guesses.

Promise

If info isn't found, the bot says so

We don't believe in chatbots that make up answers. FiksuAspa is built on one principle: your customer deserves a correct answer or an honest "I don't know".

Knowledge base search

Answers always retrieved from your documents

Data in EU

GDPR-compliant infrastructure

Easy management

Update knowledge base anytime

Pricing

Simple, transparent pricing

Start with a 24-hour free trial. No commitment, cancel anytime.

Starter

For small businesses and new teams

99 €/mo

2,000 messages / mo
Website content indexing
Embeddable chat widget
Custom branding (colors, logo)
Email support

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Professional

For growing businesses that need more

259 €/mo

10,000 messages / mo
Everything in Starter
Webhook integrations
API access
White label
Priority support

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Enterprise

For large organizations

Custom

Unlimited messages
Everything in Professional
SLA guarantee
Custom integrations
Dedicated account manager
Onboarding support

Prices are exclusive of VAT — applicable VAT will be added. Billed monthly.

Frequently Asked Questions

Answers to common questions

How is FiksuAspa different from ChatGPT?

ChatGPT generates answers based on general language models and can make up information. FiksuAspa always and only retrieves answers from your knowledge base. If an answer isn't found, the bot honestly says so instead of inventing one.

Does setup require technical skills?

No. You register, upload your knowledge base content (PDF, docx, or text), and copy the widget code to your site. The whole process typically takes less than 15 minutes.

What if the bot can't answer a question?

FiksuAspa recognizes its own limits. It can route the customer to a human agent, show a contact form, or send a notification to your team — you choose the best method.

Is data secure?

Yes. All data is stored in the EU in GDPR-compliant infrastructure. We don't use your customers' conversations to train language models.

Can I customize the bot's appearance?

From the Starter plan onwards, you can customize colors, logo, and greeting texts to match your brand. The widget integrates seamlessly with your site.

Ready to get started?

Build your own customer service bot in 15 minutes. 24-hour free trial, no commitment.

Start free trial